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FAQ

FAQ

We have prepared this section for your convenience to provide you with information about our company, products and services.

If you have not found the answer to your question, do not hesitate to contact us. Our team is ready to provide you with assistance and support. Use the contact form or write to us directly by email. We will answer your questions as soon as possible so that you get the help you need.

FAQ

What metalworking services do you offer?

We offer a wide range of metalworking services, including: sheet metal laser cutting, tube and profile laser cutting, sheet metal and tube bending, robot welding, powder coating, hand welding, drilling, threading, chamfering, milling and surface finishing.

What is the maximum thickness of the material that can be processed?

The maximum thickness we are able to process depends on the type of material. In the case of sheet metal laser cutting, for black steel it is 40 mm, for stainless steel 50 mm and for aluminum also 50 mm. We also offer laser cutting of pipes and profiles, where the maximum material thicknesses are: black steel - 8 mm, stainless steel - 5 mm, aluminum - 5 mm, brass - 5 mm, copper - 3 mm.

Do you offer delivery and transportation of finished products?

Yes, we provide delivery and transportation services of finished products. We have a well-organized logistics system that enables us to provide timely and safe delivery throughout the country. This allows us to provide our customers with a comprehensive service, including not only the metalworking itself, but also the delivery of final products to the indicated address.

What is the cost of laser cutting? Do you have a price list?

Each request is priced individually on the basis of the submitted documentation.

What are the lead times?

The completion date depends on:

  • quantities of ordered details
  • amount of additional processing such as bending, welding, painting
  • availability of material in stock

The lead time is determined individually for each order.

Is it possible to fulfill the order on entrusted material?


Yes, it is possible to carry out the order on entrusted material. The entrusted material must meet the following criteria:

  • non-corroded
  • uncut
  • unscrambled
  • tarnish-free

In what format should I send the files for a quote?

Files for quotation should be provided in format:

  • *.dxf or *.dwg for sheet metal details (2D)
  • *.stp or *.igs for profiles and pipes (3D).

To which address should I send my inquiry?

What is the order fulfillment process?

You can find all the details about the order process on the quote process page.

Didn't find the answer to your question?

Do not hesitate to contact us. Our team is ready to provide you with help and support. Use the contact form or write to us directly by email. We will answer your questions as soon as possible so that you get the help you need.
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